This is an informational message. If you are still experiencing difficulty, email is the way to get this solved. Contact me at yellatrek@yahoo.com.
Creating a second profile is NOT the answer, especially if you are slamming VR in it about this incident. It will be suspended unless it is a premium account, same as always. Someone maliciously misused the system and if your email was not updated with VR, you have been inconvenienced. Cancer asked multiple times for that update. So, while nobody's fault but the person who caused the harm, you DO share a measure of responsibility. Be patient and work with us. Send an email and we'll assess your situation individually.
Posting what you imagine happened in your journals is not helpful to those of us who are putting in a lot of hours to try to help those affected. If you do make a journal entry about this, please include the email address so that you can help solve the problem. VR is doing what it can to meet a problem head-on. This is going to take some days to sort out. Patience please.
I will continue to respond to help requests regarding this issue as well.